At Document Solutions we provide remote support using LogMeIn Rescue. This enables us to solve a number of problems directly from our helpdesk with no need for a technician to make a visit to your site. This means a faster response and less downtime.
To begin, select to start the remote session and input the password provided by your Document Solutions Technician.
Feed back accurate meter readings, provide up to date toner levels and generate orders for replacements when levels are getting low. PLUS! Log in and see live data and readings that we see.
Once downloaded and installed, input the activation code provided by your Document Solutions technician.